FAQ
📌 Frequently Asked Questions (FAQ)
1. What sizes do your clothes come in?
We offer sizes from S to 3XL for both men and women. Please refer to our Size Chart for detailed measurements.
2. Do you ship internationally?
Currently, we only ship within the United States. We may expand international shipping options in the future.
3. How much is the shipping cost?
Free shipping on orders over $49
A flat fee of $6.90 is charged for orders under $49
4. How long does shipping take?
Processing time: 3–5 business days
Shipping time: 7–15 business days
5. How can I track my order?
You’ll receive an email with a tracking number once your order ships.
6. What if I need to cancel my order?
If your order hasn't shipped yet, contact us for cancellation. If already shipped, cancellation must follow the return process.
7. Do you accept returns?
Yes. We offer a 30-day return policy. Items must be unused and in original condition with tags and packaging.
8. What if I receive a damaged or incorrect item?
Contact us immediately. We’ll provide a free return label and arrange a replacement or refund.
9. How can I contact customer service?
Email: [email protected]
Phone: 9157013666
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (ET)
10. Where is your company located?
Address: 802 134TH ST SW STE 130, Everett, WA, 98204-7314, UNITED STATES
Company: SEATTLE GARMENT EXCHANGE, INC.