Shipping policy

Shipping, Order Cancellation & Refund Policy

Effective Date: [Insert Date]

At InkVibeUSA, we strive to provide fast, reliable, and transparent shipping services worldwide. Please review our shipping, order cancellation, and refund policies below.

📦 Shipping Fees

  • FREE shipping on all orders over $49

  • A $6.90 shipping fee applies to orders under $49

⏳ Order Processing & Delivery Time

  • Order Processing Time: 3–5 business days

  • Total Estimated Delivery Time: 10–20 business days (Processing + Shipping)

  • Delivery times may vary based on destination and customs clearance delays.

🌍 Shipping Regions & Estimated Delivery Times

🌍 Shipping Regions & Estimated Delivery Times

Country/Region Processing Time Shipping Time Total Estimated Time
United States 🇺🇸 3-5 business days 7-15 business days 10-20 business days
Canada 🇨🇦 3-5 business days 7-15 business days 10-20 business days
Australia 🇦🇺 3-5 business days 7-15 business days 10-20 business days
Europe 🌍 (UK, Germany, France, Italy, Spain, Netherlands, Sweden, Belgium, Austria, Ireland, Denmark, Finland, Norway) 3-5 business days 7-15 business days 10-20 business days

🚚 Shipping Carriers

We work with trusted global shipping partners including:
DHL, UPS, FedEx, USPS, Canada Post, Australia Post, Royal Mail, and local couriers based on your location.

❌ Shipping Restrictions

Currently, we do not ship to the following regions:
South America, Africa, Middle East, Russia, and certain remote areas.

🔄 Order Cancellation Policy

  • Before Shipment: You may cancel your order for free before it ships. A full refund will be issued.

  • After Shipment:

    • If your order has shipped, you may still cancel it, but shipping costs will be deducted from your refund.

    • For orders over $49 that qualified for free shipping, the actual shipping cost will be deducted.

    • For orders under $49, the original $6.90 shipping fee will not be refunded.

    • If your package is already in transit, return shipping will be your responsibility.

💰 Refund Processing Time

  • Refunds will be issued within 24 hours after receiving the returned order.

  • The refund will be credited to your original payment method.

  • Depending on your payment provider, refunds may take 3–7 business days to appear in your account.

📢 Additional Notes

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping time may vary due to customs delays or high demand during peak seasons.

  • You will receive a tracking number via email once your order has shipped.

  • If you have concerns regarding shipping, cancellation, or refunds, please contact us directly.

📍 Store Information

Business Name: SEATTLE GARMENT EXCHANGE, INC.
Address: 802 134TH ST SW STE 130, EVERETT, WA, 98204-7314, UNITED STATES
Phone: 9157013666
Email: [email protected]
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time)
Warehouse Cutoff Time: Orders placed before 5:00 PM ET will be processed the same day.